1.) EBV's primary goal in collecting personal information is to customize our network of sites for our users. We offer personalized, interactive communication. EBV.com's technological safeguards and company policies ensure that your information will be treated with the utmost care and respect. EBV,com doesn't distribute your personal information to third parties (with the exception of our marketing agency "Kaubisch") for marketing purposes.
You can review, change, or delete the personal information that you have inserted on our websites (personal data). The information on your login and personal data is accessible to you only after you have logged in with your user name and password. You can change your password on your Login Data page and your address on your Personal Data page.
2.) During the registration process within "myEBV" some personal information will be collected., EBV will ask for your name, email address, company name and your areas of interest concerning EBV's products and systems. Once you are registered you are no longer anonymous to EBV - you are given a user name and are able to take advantage of EBV's offers.
3.) If you want to change the email address, or any other personal information you can do this by modifying your personal data and click save.
6.) Frequently asked questions:
What if I have forgotten my password?
If you have trouble with your password or you have forgotten it, you can get a new one right away. Click on the "Forgot Password" link and enter your user name. Choose this option to send your new password to the email address you inserted at registration. When you receive your user name, click on Page 2 of 2 "Forgot Password", enter your user name and the new password is sent to your email account.
Why doesn't my password work?
There are several reasons you may be getting an error message that your login data is invalid. The most common reasons are:
- User name and passwords are case sensitive - make sure your CAPS LOCK key is set
- If you have recently requested a new password, it may take up to 24 hours to become active.
- Your browser may have been set to not accept cookies (see below).
How do I change my user name and password?
You can change your password online within the Portal.
What are Cookies?
Can two people have an account on one computer?
Yes. Every EBV user name is recognized by means of a distinctive cookie. Do not use any kind of automatic storage of your user ID and password on any web browser in order to ensure security.